"July, 08 2012 Internet Outtage" / DNSChanger Malware

News agencies are abuzz with news of an "internet outtage" today as it relates to the FBI's remediation of the effects of the DNSChanger malware infection. If you're reading this now, this computer is obviously not infected but here's the scoop: A group of online criminals managed to get a DNS server in place that was redirecting computer requests for legitimate websites to ones controlled by the criminals. These sites contained Advertisements that were making money for the criminals every time the web site was visited, in this case by infected machines. "When the FBI and others arrested six Estonians last November, the agency replaced the rogue servers with Vixie's clean ones." (USAToday) It is these clean\replacement DNS servers that were taken down July 9, 2012. IF a machine was still infected with the DNS changer malware, it would be looking for this server every time it requested a web page (or anything else depending upon DNS name resolutions) and would be unable to find it and thus the web page or resource in question.

Here's what you can do if you're infected or know someone who is:

As of July 9th, there were around 220,000 machines infected with DNSChanger on the entire internet. This means most machines are NOT affected. First, check to see if your computer (probably not this one) is affected by following these instructions.

IF there is a machine still affected by DNSChanger, follow these instructions.

Alternatively, you may contact us and we'll make sure everything is back to normal.